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I consent to the use of cookies by this website for analyses and personalised content. Find out more OK

Data privacy statement

Thank you for visiting our website. By accessing our website, you consent to the Data collection and use practices described in this data privacy statement.

Data collection & Use of Personal Data

Subject always to the limitation of the applicable law, including Personal Data Protection Act 2010 Malaysia, every user of Doka’s website who makes his/her information available to Doka agrees to allow Doka to have unrestricted rights to collect, possess and use his/her personal data for the following purposes:

  • to manage and maintain your account or contract with Doka;
  • to update, consolidate and improve the accuracy of Doka’s records;
  • to conduct surveys, questionnaire, and provide the user with information from Doka which Doka is of the opinion may interest the user, where the user have consented to be contacted for such purposes;
  • for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities; and
  • to provide personal support and assistance or to carry out master-data maintenance.

The information made available by the user shall not subject to any confidentiality obligation.

For general web browsing which though no personal data is revealed to Doka, certain technical and statistical information is available to Doka via our internet service provider such as cookies, the user’s IP address, the time, date and duration of the user’s visit (as more particularly described below). If the user provide us with any personal data relating to a third party (e.g. Information of the user’s spouse, children, parents, and/or employees), by submitting such personal data to Doka, the user represents to Doka that the user has obtained the consent of the third party to provide Doka with their personal data for the purposes as listed above.

Use of cookies

When you visit this website, Doka's website creates cookies and information which will be stored on the user's terminal device (PC, tablet, smartphone, etc.) in the form of cookies. Cookies are small files that enable storage of specific device-related information on the user's access device (PC, smartphone, or similar). The purpose of cookies is to make Doka's websites more user friendly and/or to improve the user's experience as users (e.g. by storing login data) when the user re-accesses the same website in future. On the other hand, cookies are also used to collect statistical data related to website use, so that Doka may use and analyse such information for the purpose of necessary improvements.

Most browsers provide an option allowing users to limit or prevent storage of cookies. However, please note that some personalized services on this website may not be available without cookies. The following cookies are used on our website:

Session cookies

Session cookies are stored on the user's terminal device for the duration of the user's visit to the website. The purpose of these cookies is to ensure proper execution of certain applications or functions of the website.

Permanent cookies

These cookies are stored on the user's terminal device for a longer period. They enhance user-friendliness (incl. content display adequate for the location) and are used for website analysis (see "Google Analytics"). In addition, integrated plug-ins utilise cookies to execute their services (AddThis, Facebook). The duration of time to which the permanent cookies are stored on the user's terminal device will depend on your browser settings.

Google Analytics

Doka uses Google Analytics software to analyse its website traffic, and explicitly refers its users to the following Google data privacy statement: "This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyse how visitors use the site. The information generated by the cookie about your use of this website will generally be transmitted to, and stored by, Google on a server in the USA. If IP anonymisation ('masking') has been activated on this website, however, and you are located in a member state of the European Union or in another state that is party to the European Economic Area (EEA) Agreement, your IP address will first be abbreviated by Google, the full IP address only being transmitted to a Google server in the USA in exceptional cases before being abbreviated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website activity and internet usage. The IP address transmitted from your browser by Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. Moreover, you can prevent the data which the cookie generates on your use of the website (incl. your IP address) from being acquired and processed by Google, by downloading and installing the Opt-out Browser Add-on from the the following link:

Facebook plug-in

Doka uses plug-ins provided by the social network Facebook. If you do not want Facebook to associate your visit to our website with your Facebook user account, please log out from your Facebook account first. The Facebook plug-ins can be identified by the Facebook logo or the 'Like' button on our web pages. If you visit Facebook from one of our web pages, the plug-in establishes a direct link between your browser and the Facebook server. This tells Facebook that you visited our web page using your IP address. If you click the Facebook 'Like' button while you are logged into your Facebook account, you can link content from our web pages to your Facebook Profile. This allows Facebook to associate your visit to our website with your user account. Please note that as the provider of the web pages, we are not informed about the contents of the data transmitted in this way or about how such data are used by Facebook. Further information on this topic may be found in the Facebook Data Use Policy.